Return & Exchange
EXCHANGES
Products cannot be exchanged at our retail locations.
- We offer exchanges only if the product delivered is faulty or not according to the details provided.
- No return or refund for jewellery and clutches once dispatched.
- No exchanges on sale items unless we deliver the incorrect order.
Please contact customer care by emailing info@soraya.pk or WhatsApp us at +923041466674.Please provide your order number.
Once received, the customer care team will get back to you.